Politique d’expédition
Effective Date: 06/26/23
Thank you for choosing apex slabs This Shipping Policy outlines our practices regarding shipping and delivery of our products.
1. Shipping Methods
- We offer various shipping methods to best suit your needs, including standard, expedited, and overnight shipping options.
- Shipping methods available may vary based on your location.
2. Processing Time
- Orders are typically processed within [insert time frame, e.g., 1-3 business days]. Custom or special orders may require additional proce ssing time.
- You will receive a confirmation email once your order has been processed and shipped, including tracking information.
3. Shipping Costs
- Shipping costs are calculated at checkout based on the weight of your order, shipping method selected, and delivery location.
- We occasionally offer promotions for free shipping on orders over [insert dollar amount]. Please check our website for current offers.
4. Delivery Times
- Estimated delivery times will be provided at checkout based on your selected shipping method. Please note that these times are estimates and may vary due to factors beyond our control (e.g., weather delays, carrier issues).
- We are not responsible for delays caused by the shipping carrier or unforeseen circumstances.
5. International Shipping
- We offer international shipping to select countries. Additional customs fees, taxes, and duties may be charged upon delivery, which are the responsibility of the customer.
- Please check with your local customs office for more information on potential charges.
6. Order Tracking
- Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order's status online.
7. Lost or Damaged Shipments
- If your package is lost or damaged during transit, please contact us at [insert contact information]. We will work with you and the shipping carrier to resolve the issue.
- Please retain all packaging materials and documentation for claims.
8. Address Accuracy
- Customers are responsible for providing accurate shipping information at checkout. We are not liable for delays or non-delivery due to incorrect addresses provided by the customer.
- If you need to change your shipping address after placing an order, please contact us as soon as possible. We cannot guarantee changes once the order has been processed.
9. Contact Us
- If you have any questions regarding shipping or your order, please contact our customer service on instagram
“International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the buyer.”